Shipping policy
Shipping Policy
At Men’s Cream by Particle, we aim to process and deliver your order as quickly and efficiently as possible. Please review our Shipping Policy below.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders placed after business hours or on weekends will be processed on the next business day.
Once your order has been processed, you will receive a shipping confirmation email with tracking details.
Shipping Time
Standard shipping typically takes 5–10 business days, depending on your location.
Shipping times are estimates and may vary due to carrier delays, customs clearance, or unforeseen circumstances.
Shipping Charges
Shipping fees are calculated at checkout and are based on your delivery location and selected shipping method.
Any applicable taxes or duties are the responsibility of the customer unless otherwise stated.
Shipping Locations
We currently ship to eligible domestic and international locations.
Some regions may experience longer delivery times due to customs or local carrier limitations.
Tracking Information
Once your order is shipped, a tracking number will be provided via email.
Please allow up to 24–48 hours for tracking information to update.
Incorrect or Incomplete Address
Please ensure your shipping address is accurate at checkout.
Particle Men Cream is not responsible for delays or lost packages due to incorrect or incomplete address information provided by the customer.
Lost or Delayed Shipments
If your order appears delayed or lost, please contact our customer support team. We will assist you in resolving the issue with the carrier.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the package and product so we can assist you promptly.
Contact Us
If you have any questions about shipping or delivery, please contact our customer support team. We are happy to help.